Shipping Within Canada
Maaj Designs ships from Winnipeg, Manitoba, to all 10 Canadian provinces.
We currently do not ship to Yukon, Northwest Territories, or Nunavut.
Shipping Rates
- $13 CAD flat-rate shipping on orders under $75 CAD.
- FREE standard shipping on orders of $75 CAD or more.
Order Processing
Every Maaj Designs order is carefully prepared and packaged before shipping.
- Standard orders: 1–2 business days.
- Custom or made-to-order items: 3–5 business days.
- Orders placed on weekends or statutory holidays begin processing on the next business day.
Estimated Delivery Time
Standard shipping transit is estimated at 3–5 business days after order processing.
Delivery times may vary depending on your location, carrier schedules, and unexpected delays.
Tracking information will be sent by email when available.
Returns & Exchanges
We want you to love your Maaj Designs purchase!
Final Sale Items
For hygiene and product-handling reasons, the following items are final sale and cannot be returned or exchanged for change of mind:
- Hair bonnets
- Scrunchies
- Headbands
- Retractable keyfobs
- Lanyards and other accessories
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at info@maajdesigns.shop with your order number, a description of the issue, and photos where possible.
We will review your concern and assist with an appropriate resolution. Maaj Designs covers applicable return shipping costs for defective or incorrectly shipped items.
Eligible Apparel Returns
Eligible apparel may be returned or exchanged within 14 days of delivery, provided that:
- Items are unworn and unused.
- Original tags are attached.
- Items are in their original condition and packaging.
- Proof of purchase is provided.
Customers are responsible for return shipping costs for approved change-of-mind returns. Please contact us for approval before sending any item back.
Need Assistance?
We're happy to help!
Email info@maajdesigns.shop with your order number and any questions.
For complete information, please review our Returns & Exchanges Policy.