Shipping policy

Shipping Policy

Effective date: January 2026

Order Processing

We prepare and ship orders as quickly as possible:

Standard orders: 1–2 business days
Custom / made-to-order items: 3–5 business days
Weekend & holiday orders: Processed on the next business day

Once your order ships, tracking details will be sent by email.

Shipping Within Canada

We currently ship within Canada only.

Flat rate shipping: $9.99 CAD for orders under $75
FREE shipping: Orders $75+
Estimated delivery time: 3–7 business days after shipping

All orders ship from Winnipeg, Manitoba, Canada.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.
Maaj Designs is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

Courier Delays & Lost Packages

Once an order is handed over to the courier, the carrier manages delivery timelines and tracking updates.

Maaj Designs is not responsible for courier delays, weather disruptions, or transit issues.
If your package appears delayed or lost, we will assist by opening an investigation with the courier.
The Final resolution is subject to the courier’s policies and the Investigation outcome.

If your order has not arrived within 15 business days after shipping, don't hesitate to get in touch with us at info@maajdesigns.shop and we’ll be happy to assist.