Refund policy

We want you to love your Maaj Designs order. If there’s an issue, we’re here to help.

Returns: We accept returns within 14 days of delivery for unused, unworn items in original condition. Due to hygiene reasons, bonnets, scrunchies, and headwraps are final sale.

To start a return, please email us at maajdesigns2@gmail.com. Include your order number and reason for return.

Refunds: Once we receive your item, we’ll issue a refund to your original payment method within 5–7 business days.

Exchanges: Exchanges are available for sizing or style if the item is in stock. Shipping costs are the customer’s responsibility unless the item was damaged or incorrect.

Custom or clearance items are final sale.

Still have questions? Contact us at maajdesigns2@gmail.com.