Refund policy
Returns & Refunds Policy
We want you to love your purchase! If you're not fully satisfied, you may request a return or exchange within 14 days of receiving your order.
Eligibility:
-
The item must be unused, in original packaging, and in resellable condition
-
Proof of purchase is required
Non-returnable items:
-
Sale items, gift cards, and custom-made products, bonnets, and scrunchies are final sale.
How to return:
Please email us at maajdesigns2@gmail.com with your order number and reason for return. We’ll guide you through the next steps.
Refunds:
Once we receive and inspect your returned item, we’ll notify you and, if approved, issue a refund to your original payment method within 5–10 business days.
Shipping costs:
You are responsible for return shipping costs unless the item was defective or incorrect.
For any questions, contact us at maajdesigns2@gmail.com