Refund policy
Return & Refund Policy
Effective date: January 2026
At Maaj Designs, we want you to be happy with your purchase. If you need to return a product, here’s how it works:
Return Window
You may request a return or exchange within 14 days of receiving your item.
Eligibility for Returns
To be eligible for a return:
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Items must be unworn and unused
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Tags must still be attached
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Returned in the original packaging
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Proof of purchase is required
How to Start a Return or Exchange
To begin a return or exchange:
📧 Email us at info@maajdesigns.shop with:
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Your order number
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The item(s) you want to return
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The reason for the return
Once approved, we will provide return shipping instructions.
Return Shipping Costs
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Defective or incorrectly shipped items: We cover the return shipping cost
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Change-of-mind returns: Customer pays return shipping cost
No restocking fees apply.
Refund Method & Timing
Once we receive and inspect your returned item(s), we will notify you of approval.
If approved, refunds will be issued to your original payment method within 7 business days of inspection.
Shipping Origin
Returns should be sent to:
Maaj Designs
Winnipeg, Manitoba, Canada
(Full address and instructions will be included with your return authorization email.)
Contact Us
If you have questions or need assistance with a return, email:
📧 info@maajdesigns.shop
